We are UK registered limited company (register number: 06650806) and offer a wide range of occasion wear, wedding wear and accessories etc, all to compliment your day. We have an experienced team integrating sales, customer service and dressmaker to provide an exceptional level of personsal service for hand-made gowns, which are confident and sexy, yet exuding a deep sense of style.
Please read our policies & guide carefully before placing your orders. Should you have any enquiry, do feel free to contact our customer service team via email@example.com
We accept Credit cards (VISA & MASTER), PayPal (include credit/debit cards), Google Checkout & Postal Order (personal cheque OR postal order cheque from any UK post office).
Style Notes Ltd
27 Duke street
Please make your cheque pay-able to 'Style Notes Ltd' and write your name, address on the back.
We are committed to protecting your privacy. We collect the details provided by you on registration (name, address, email address and telephone numbers) and your visits to our web site. We will never pass your personal information to anyone else, except where we are required or permitted to do so by law.
We will NOT store your financial details.
For bridesmaid, flower girl, party, maternity and evening dresses, please allow us 4 - 5 weeks to make it (them).
For wedding dresses, please allow us 4 - 6 weeks to make it (them).
We will dispatch them right after we finish the making. Please note the making time is NOT guaranteed. Currently, 95% of customized making orders will be made in time.
We will post the items via Royal Mail, ParcelForce OR HDL@HOME delivery services for UK customers. It normally will take 1 - 3 working days to arrive. A tracking number will be provided after dispatch.
We will post the items via Royal Mail International Airmail OR ParcelForce Worldwide for oversea customers. It normally will take 3 - 10 working days to arrive. A tracking number will be provide after dispatch.
Cancel your order
If you wish to cancel your order for any customized making dresses, you MUST inform us (via email OR phone) within 5 days after ordering, otherwise, we cannot cancel your order.
We are happy to accept return for any item which is faulty (include made in wrong measurements). To do so, you must first contact us within 7 days of receipt. Once you have our agreement, you can return it to us. Please note that you will be responsible for postage and packaging costs. Refunds will be credited to your original method of payment.
ANY SMELL OR STAINS WILL DISQUALIFY THE DRESS FOR RETURN, AND WILL BE SENT BACK. We are experienced in detecting signs of wear so please don't wear for an occasion and then try to claim a refund.
Returns by post
Please remember to ask the Post Office for your proof of posting certificate (receipt) and retain it for your reference. We strongly suggest you to use recorded service for returning. The refund will be processed once your goods are received into our warehouse. Please note that it may take 2-3 working days for the refunds to show in your account.
You can contact our customer services 24/7 via email: firstname.lastname@example.org
Returning goods bought as special offers
If you return a single item bought as part of a multi-buy discount offer, you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value.
Your UK statutory rights are not affected by our returns policy.